Come (Demo) Jam with Salesforce® and SUMO – Update

What is Demo Jam Every third Thursday of the month, Salesforce gives people the chance to tune into a webinar for a game show-style throwdown between AppExchange apps. This webinar series, hosted by AppExchange and well-known Salesforce MVP(s), has been going for two...

Invest in Your Call Center’s Success – Average Time in Queue

People still use the phone Despite customer interaction channels like Twitter and live chat, the emergence of chatbots and evolving AI technology, many consumers still use the phone to communicate with companies. Customers most certainly do use these digital channels...

Your Sales Pipeline is Leaking

Where Does the Time Go? In 2016, the Sales Enablement Optimization Study from CSO Insights stated that salespeople lose about 64.1% of their time doing non-selling activities. The loss of time to non-sales activities continues to be an issue for inside sales teams....

Salesforce AppExchange Recommends these 9 Apps to Crush Your Goals

The Salesforce AppExchange is a veritable treasure trove of business applications. As the world’s largest application marketplace for businesses, every application listed endeavors to help companies further improve the functionality of their Salesforce accounts and...

Cloud Native vs. Cloud Enabled SaaS and Why It Matters

Before we get down to it, let’s start with a basic explanation of the terms SaaS and Cloud Native. SaaS (software as a service) is a software distribution model. Companies purchase a subscription to a software application that is hosted or managed in the cloud rather...

3 Answers to Your Appointment Scheduling Automation Objections

Scheduling appointments are common tasks in any organization but an efficient method of managing this process is essential for profitability and productivity. While traditional methods have evolved over time, they do present many drawbacks. Automated systems have...

Evaluating a Cloud Application in Four Steps

SaaS applications, also known as web-based, on-demand or hosted software, are growing in scope and adoption. They help enterprises get things done efficiently and competitively. There are, however, choices aplenty in the marketplace, so it is in your best interest to...

SUMO 5 Has Arrived!

It’s been a week of celebration here at SUMO. Our SUMO engineering team has been burning the midnight oil to deliver our latest release to the world. SUMO5 delivers some exciting new features built on the feedback of our enterprise clients. In addition to these...

Is Your Sales Team Really Selling?

It’s Monday and time to switch gears from chilling to selling. You’ve mentally prepared yourself for the day on your ride into work and now it’s time to review your schedule and see what appointments have been booked for the day. There’s just one problem with this...

We’ve Got a New Look!

We at SUMO are proud to announce our newly redesigned website. The website has been updated in an effort to help visitors better understand SUMO Scheduler’s complete range of appointment automation solutions for the wide range of sectors we serve, including...