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Software & Technology

Learn why large call centers and sales & support teams trust SUMO.

Online appointment scheduling for marketing, sales, and support teams.

  • Marketing teams capture more qualified leads across all digital properties.
  • Sales teams build more pipeline and accelerate deal flow.
  • Post-sales teams are able to quickly engage new customers immediately after the sale.
  • Support teams improve customer satisfaction and reduce customer churn.

Convert more leads in marketing campaigns.

Add “Schedule a Demo” buttons to Marketing Mass Emails

  • Increase appointment volume by up to 70%.
  • Increase conversion rates by up to 33%.
  • Increase revenue.
  • Be more competitive.
  • Increase team productivity.
  • Improve marketing and sales alignment.

Drive more sales meetings from your digital properties.

Deploy “Schedule a Demo” buttons everywhere.

Prospects love organizations that remove the friction from appointment scheduling.  Deploy “Schedule a Demo” buttons on your web site, social media sites, portal, and watch more appointments automatically get added to your teams calendars.  Be a more responsive customer-focused organization.

Improve the customer journey.

Auto send post-sales “Schedule Now” emails to new customers.

Since SUMO is built 100% native on Salesforce, you can trigger automated emails upon various events.  For example, an opportunity moves to “Closed Won” could trigger an email to the customer to click the button to “Schedule Your Installation”, which does round-robin assignment of the appointment to the next available installation technician.

Give Customers Faster Access to Support

Deploy “Schedule Support Call” button on your customer support web site.  Improve customer satisfaction and reduce customer churn.

Give Everyone an Assistant

Did you know people can spend up to 25% of their time scheduling and rescheduling appointments?  Phone tag and email tag are huge time sucks.  Deploy “Schedule Appointment” links in your staff’s email signatures.  No more back and forth trying to find an agreeable time to meet.  More time earning new revenue and servicing customers.

Deploy in a Salesforce Community

Deploy “Schedule Appointment” buttons to your:

  • Salesforce Customer Community
  • Salesforce Partner Community
  • Salesforce Employee Community

Deploy just about Anywhere!

 

  • Any Portal
  • Any Web Site
  • Any Intranet
  • All Social Media Sites
  • Trigger Automated Emails
  • Mass Emails
  • And more…

View All Features

SUMO has a whole lot to offer.  Check out our constantly evolving list of modules, engines, and features.

Find Your Solution

SUMO for your role, for your industry.  See how SUMO caters to you and your organizations specific needs.

Try SUMO Now

Use SUMO right now to schedule a call with one of our customer engagement experts.  We're happy to help.