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10 Essential Elements of Successful Customer Engagement

10 Essential Elements of Successful Customer Engagement

In today's highly saturated, digital first landscape, customer expectations are rapidly evolving. Tech-savvy consumers want their relationship with companies to be more meaningful, with direct access to human resources and support when and where they need them. Smart...

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10 Statistics on Why an Omnichannel Strategy Works

10 Statistics on Why an Omnichannel Strategy Works

Customers are shopping online, in-store or both at the same time. Their expectations of brands have become more demanding in terms of the shopping experience they encounter. There is a wealth of touchpoints for a customer to connect with a brand and the customer...

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Help your Sales Team Schedule Leads & Prospects Lightning Fast

Help your Sales Team Schedule Leads & Prospects Lightning Fast

SUMO’s one-on-one scheduling feature, Appointment Wizard, is a fast and easy way for sales teams to book appointments with prospects or customers. Let your sales reps book an appointment, recording the What, Who and When, and send a confirmation without even leaving...

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Nurturing Sales Leads with Online Scheduling

Nurturing Sales Leads with Online Scheduling

Your company has armed the sales team to the teeth with every selling tool in the market. From a CRM platform to a dialer to a library of content pieces from the marketing team. However, there is one piece of software that may be missing. It is a piece of software...

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How Clienteling with Online Scheduling Drives Retail Sales

How Clienteling with Online Scheduling Drives Retail Sales

The Modern Retail Customer Retail companies are having to work harder nowadays for a customer’s attention. The well-tested strategies of luring customers into stores with one-day sales, direct mail pieces, limited time giveaways and special events are not always as...

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Your Sales Pipeline is Leaking

Your Sales Pipeline is Leaking

Where Does the Time Go? In 2016, the Sales Enablement Optimization Study from CSO Insights stated that salespeople lose about 64.1% of their time doing non-selling activities. The loss of time to non-sales activities continues to be an issue for inside sales teams....

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