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CASE STUDY: Healthcare Engagement Company

CASE STUDY: Healthcare Engagement Company

by admin | Jun 11, 2021 | Case Studies, Health & Wellness

Healthcare Engagement Company Improves Patient Well-Being with Automated Scheduling CHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...
Customer Engagement Tactics for a Better Patient Experience

Customer Engagement Tactics for a Better Patient Experience

by admin | Oct 7, 2019 | Blog, Health & Wellness

Healthcare technology is constantly evolving and allowing practices to easily manage processes and information across their many systems. Clinics can now more effectively serve and connect with their patients digitally with these new technologies. Not only can the...
13 Reasons Your Organization Should Focus on Customer Experience

13 Reasons Your Organization Should Focus on Customer Experience

by admin | Sep 16, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers

Research shows that customers will pay more, buy more and be loyal to a company that delivers an excellent customer experience. Customer experience should not be confused with customer delight. When a company delights a customer, they are usually going above and...
10 Statistics on Why an Omnichannel Strategy Works

10 Statistics on Why an Omnichannel Strategy Works

by admin | Aug 7, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers

Customers are shopping online, in-store or both at the same time. Their expectations of brands have become more demanding in terms of the shopping experience they encounter. There is a wealth of touchpoints for a customer to connect with a brand and the customer...
Global Pharmaceutical Company Uses SUMO Scheduler To Support Healthcare Providers More Efficiently

Global Pharmaceutical Company Uses SUMO Scheduler To Support Healthcare Providers More Efficiently

by admin | Feb 27, 2019 | Blog, Health & Wellness, Newsroom

SUMO Has Been Used to Set up Over 1,000 “New Customer” Orientation Meetings With Care Provider Clients Since its Implementation in October 2018 ATLANTA, Feb. 27, 2019 /PRNewswire/ — Large pharmaceutical companies dedicate hundreds of hours each month...
CASE STUDY: Fast Growing Laser Center

CASE STUDY: Fast Growing Laser Center

by admin | Jan 18, 2017 | Blog, Case Studies, Health & Wellness

Fast Growing Laser Center Improves Customer Experience and Business Intelligence with SUMO CHALLENGE SUMO has an exciting new customer in the Laser Treatment space.  This organization was founded in 2012 by two board-certified medical doctors and already serves...
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Recent Posts

  • 10 Tips To Improve Your Hiring Process
  • How to Help Marketing Generate More Qualified Leads with Automated Scheduling
  • 10 Essential Elements of a Successful Customer Engagement Platform
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  • Meet SUMO 15

Recent Comments

  • SUMO offers GDPR-Compliance Tools | SUMO Scheduler on Terms of Use
  • Trying It Out: Choosing Your SaaS Service on A Dozen 2017 SaaS and Cloud Statistics, Prognostications and Predictions
  • Software Efficiency: Personalizing Your Company's SaaS Experience on A Dozen 2017 SaaS and Cloud Statistics, Prognostications and Predictions
  • SUMO Scheduler is a Gold Sponsor at Salesforce World Tour in New York City – NB Herard on Blog
  • Why SaaS Platforms are Better Then Custom eCommerce App on A Dozen 2017 SaaS and Cloud Statistics, Prognostications and Predictions

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