by admin | Jun 11, 2021 | Case Studies, Health & Wellness
Healthcare Engagement Company Improves Patient Well-Being with Automated Scheduling CHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...
by admin | Oct 7, 2019 | Blog, Health & Wellness
Healthcare technology is constantly evolving and allowing practices to easily manage processes and information across their many systems. Clinics can now more effectively serve and connect with their patients digitally with these new technologies. Not only can the...
by admin | Sep 16, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers
Research shows that customers will pay more, buy more and be loyal to a company that delivers an excellent customer experience. Customer experience should not be confused with customer delight. When a company delights a customer, they are usually going above and...
by admin | Aug 7, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers
Customers are shopping online, in-store or both at the same time. Their expectations of brands have become more demanding in terms of the shopping experience they encounter. There is a wealth of touchpoints for a customer to connect with a brand and the customer...
by admin | Feb 27, 2019 | Blog, Health & Wellness, Newsroom
SUMO Has Been Used to Set up Over 1,000 “New Customer” Orientation Meetings With Care Provider Clients Since its Implementation in October 2018 ATLANTA, Feb. 27, 2019 /PRNewswire/ — Large pharmaceutical companies dedicate hundreds of hours each month...
by admin | Jan 18, 2017 | Blog, Case Studies, Health & Wellness
Fast Growing Laser Center Improves Customer Experience and Business Intelligence with SUMO CHALLENGE SUMO has an exciting new customer in the Laser Treatment space. This organization was founded in 2012 by two board-certified medical doctors and already serves...
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