by admin | Apr 7, 2023 | Case Studies, Health & Wellness
How Umbo Improved Its Online Appointment Scheduling with SUMO CHALLENGE In Australia, though healthcare is universally available to citizens, there are a few hoops one must jump through in order to take advantage of these programs. Umbo exists as a for profit business...
by admin | Aug 28, 2022 | Case Studies, Health & Wellness
How Medtronic Solved Its Appointment Scheduling Woes with SUMO CHALLENGE Medtronic is a medical technology company that has been a pioneer in the healthcare industry since its inception in 1949. Today, it serves patients in 150 countries around the world. One of the...
by admin | Jun 11, 2021 | Case Studies, Health & Wellness
Healthcare Engagement Company Improves Patient Well-Being with Automated Scheduling CHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...
by admin | Oct 7, 2019 | Blog, Health & Wellness
Healthcare technology is constantly evolving and allowing practices to easily manage processes and information across their many systems. Clinics can now more effectively serve and connect with their patients digitally with these new technologies. Not only can the...
by admin | Sep 16, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers
Research shows that customers will pay more, buy more and be loyal to a company that delivers an excellent customer experience. Customer experience should not be confused with customer delight. When a company delights a customer, they are usually going above and...
by admin | Aug 7, 2019 | Banking & Financial Services, Blog, Customer Engagement, Health & Wellness, Retail, Sales Teams, Support Teams & Call Centers
Customers are shopping online, in-store or both at the same time. Their expectations of brands have become more demanding in terms of the shopping experience they encounter. There is a wealth of touchpoints for a customer to connect with a brand and the customer...
