Online Appointment Scheduler
Today's Customers Demand It
Attract & retain customers by deploying Online Schedulers.
Appointment scheduling is proven to drive revenue growth and improve customer loyalty.
The SUMO Platform manages appointment and staff availability, so customers are scheduled with the right person, at the right location, at the right time.
Not only does SUMO give staff an at-a-glance view of all customer interactions, it also shows key behavior patterns. With information at their fingertips, staff can deliver highly personalized service.
Let your customers self-schedule 24/7 365 from any device.
Today’s customer choose to do business with organizations that make it easy to do business with them. It’s no surprise with SUMO, 34% of appointments are booked outside of business hours using SUMO. This means while you’re eating dinner with your family, SUMO is putting more appointments on your teams calendars.
Core Capabilities
What makes the SUMO Online Scheduler special?
Smart Matching
Your brand
Highly Configurable
All Meeting Types
Schedule any type of appointment: in-person, phone, video, and web conference.
Auto-Add Web Conference
Automatically insert web conference details into the calendar invitations.
Salesforce Communities
- Salesforce Customer Community
- Salesforce Partner Community
- Salesforce Employee Community
- Salesforce Custom Community
Multi-Location
- Google Map Compatibility
- Proximity Search
Auto Time-Zone Conversions
- Support for GMT Global Time Zones
- Support for DST (Daylight Savings Time)
What are customers saying?
SUMO rescued us from manual processes!
SUMO helped us automate our advising session scheduling process with approximately 1200 students a year. Before SUMO we had to do this manually, a process that was time-consuming and subject to error. The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment. The outward-facing interface is also very user-friendly which makes it easy for our students to schedule their appointments.
We have worked with Sumo for outward-facing processes for 5 years now and would highly recommend Sumo to anyone looking for a great appointment scheduling solution that is natively built in Salesforce.
Great app for productivity & scheduling
I've managed our relationship with SUMO from implementation to today and can say that it's been such a huge benefit to our organization. As a growing nonprofit that places a high priority on leveraging technology to allow our direct service providers ways to do their jobs, SUMO was a natural fit for us. The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules. And our favorite feature has been the self-scheduler which has completely streamlined the scheduling process for follow up appointments with clients.
SUMO Rocks!
We use SUMO to schedule appointments with clients for certifications and client success appointments. The self-scheduling tool works every time and we have implemented wild card appointments to maximize our availability. We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!
This App has completely changed our processes
The amount of appointments that we are able to make has increased by over 70%. My agents no longer have to play the game of back and forth to try to find a time that works for both parties. This app has been a game-changer for our organization. My agents are now able to concentrate on other clients and communications knowing that they can send the scheduling message and the client is able to self serve.
Sophisticated, easy-to-use appointment tool
I've worked with SUMO on several engagements-they've always been very collaborative and customer-focused. Their appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.
Takes the headaches out of scheduling appointments!
This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students. Other great bells and whistles and smooth implementation!
Ready To Try SUMO?
Schedule a call for a quick demo or
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Powering Customer Conversations
PLATFORM
APPOINTMENT SCHEDULER
EVENT & CLASS SCHEDULER
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RESOURCES
SUMO Scheduler
11545 Park Woods Circle - Suite B
Alpharetta, GA 30005