SUMO Blog
10 Tips To Improve Your Hiring Process
With the start of the new year, for whatever reason, many companies will be looking to add new team members to their organizations. Bringing new people onboard at your organization is an expensive proposition. Not only do you want to get it right the first time, but...
CASE STUDY: Multinational Insurance and Finance Corporation
AIG Implements SUMO Scheduler to Improve Customer ExperienceCHALLENGE Today's global organizations face an unprecedented need to accelerate the adoption of digital technology to provide customers with instant access to resources and information. Companies that are...
How to Help Marketing Generate More Qualified Leads with Automated Scheduling
Sales and Marketing alignment can be challenging, especially in large enterprises. Getting teams on the same page about targeting the right audiences, effectively creating conversions, and generating more sales is possible with the right strategy and tools. The most...
10 Essential Elements of Successful Customer Engagement
In today's highly saturated, digital first landscape, customer expectations are rapidly evolving. Tech-savvy consumers want their relationship with companies to be more meaningful, with direct access to human resources and support when and where they need them. Smart...
5 Ways To Turbocharge the Impact of Your Customer Meetings with Data
Top companies are leveraging data and analytics to maximize the impact of their customer-facing meetings. SUMO Scheduler, a customer engagement platform that includes online appointment scheduling, event scheduling, and queue scheduling, has seen firsthand how...
Meet SUMO 15
SUMO Scheduler, a top-rated appointment scheduling software application has announced the release of SUMO 15. The latest release delivers new capabilities aimed to simplify customer engagement and includes the following features: Invite Manager Room...
CASE STUDY: Medical Technology Company
How Medtronic Solved Its Appointment Scheduling Woes with SUMOCHALLENGE Medtronic is a medical technology company that has been a pioneer in the healthcare industry since its inception in 1949. Today, it serves patients in 150 countries around the world. One of the...
How To Keep Your Prospects Hot Through Automated Appointment Scheduling & Engagement
As your sales team works closely with marketing to establish a steady stream of prospects, you may ask yourself if the leads it generates are qualified and how long it takes to convert them into customers. It’s a well-known fact that not every lead is a good quality...
We are excited to announce our SUMO 14 Product Release
SUMO Scheduler, a top-rated appointment scheduling software application has announced the release of SUMO 14. The application includes new features and enhancements. SUMO is the only appointment scheduler that helps organizations grow their business with automation....
SUMO Launches Powerful New Features for Its Automated Online Scheduling Applications
SUMO Scheduler, a leading provider of Salesforce native appointment, event and course scheduling software, has announced its latest product release, SUMO12. The company has made significant enhancements to its Invite Manager, Online Scheduler, Event & Course...
CASE STUDY: A Canadian-based Real Estate Firm
A Real Estate Firm Improves Client Relationships with SUMO Scheduler CHALLENGE Navigating through Unpredictable Times A few years ago, only a select group of people in the real estate industry had access to online scheduling. Today it's become so much more accessible...
CASE STUDY: Financial Services Firm
Top Financial Planning Firm Eliminates No-Shows with SUMO CHALLENGE The Need to Stay Ahead of The Curve The financial industry has faced many changes in recent years and perhaps the biggest shift has affected its demographics. As current investors are aging, they are...
CASE STUDY: City Government Agency
City Government Agency Drives Better Customer and Staff Experience with SUMO CEP CHALLENGE Struggling to Serve a Community Established by an act of the State Legislature in 1920. The agency is responsible for the retirement benefits for most employees of city's...
Customer Engagement Secrets From Disney, Hilton, and Other Top Brands You Can Use Today
Many businesses claim to offer excellent customer service, but only a few stand out for genuinely exceptional customer service. You're about to find out the processes and methods some of the world's most successful brands use to deliver above-average customer service....
VIDEO – AppExchange Mavericks features SUMO
Did you know that SUMO Scheduler was recently featured by the Salesforce AppExchange Mavericks? This short video includes: Overview Our VP of Customer Enablement and Sales, Todd Adams discusses with Salesforce MVP, Mary Tagler what's new at SUMO Scheduler and how it...
CASE STUDY: Cybersecurity Giant
Cybersecurity Giant Elevates Customer Responsiveness with an Automated Appointment System CHALLENGE Focus on Consumer Cybersafety and Innovation Cybersafety has been an evolving concern for many industries as phishing, ransomware, and artificial intelligence continue...
CASE STUDY: Healthcare Engagement Company
Healthcare Engagement Company Improves Patient Well-Being with Automated SchedulingCHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...
Meet the Multi-Calendar
After strong demand, SUMO has released our next generation calendar. The Multi-Calendar is a new feature-rich module which enables SUMO users powerful calendaring capability for hosts, locations, and resources. Connected Calendaring Aggregate all of your users...
CASE STUDY: Online Luxury Retailer
Online Retailer Achieves Sustainable Business Growth with Automated Appointment Scheduling CHALLENGE Connecting Buyers and Sellers in a Tech-Driven Environment As millions of people come to rely on digital connections for work, business, shopping, and social...
5 Tips for Successful Customer Experience in Times of Crisis with Scheduling Software
During times of crisis, service providers often struggle to connect with their customers. Many companies have recognized the significant risk that the resulting communication and customer service missteps pose to their businesses and are turning to customer engagement...
Powering Customer Conversations
PLATFORM
APPOINTMENT SCHEDULER
EVENT & CLASS SCHEDULER
QUEUE SCHEDULER
RESOURCES
SUMO Scheduler
11545 Park Woods Circle - Suite B
Alpharetta, GA 30005