Scheduling Automation for Sales & Support Teams
Built native on the world’s #1 CRM platform, Salesforce.com
SUMO does the heavy lifting of appointment scheduling.
Running an organization that thrives on connecting your employees with your customers on a daily basis, requires flawless appointment setting. Having your staff play phone tag and email tag with customers is both an inefficient investment of their time and a process that is ripe for error. Let SUMO do the heavy lifting of appointment scheduling for you.
Let prospects or customers self-schedule appointments with your teams 24/7, 365 days a year, from any device. Deploy your own custom-branded online scheduling sites in minutes.
SUMO will send text message and email appointment reminders to everyone, so they show up. SUMO even calls your customers for you and reminds them of the appointment!
Work Shift Management
SUMO manages your staff’s work shifts, including support across multiple locations.
SUMO monitors no-show rates, service trends, staff utilization levels, and more. SUMO will also email performance reports to you every Monday morning before your management meeting, so you have the data you need to make critical business decisions.
How can SUMO impact my business?
An empty calendar slot equates to instant revenue loss. SUMO helps you fill empty calendars by enabling your customers to schedule with you anytime. SUMO also reduces no-shows by sending automated reminders.
SUMO will help you stop playing phone tag and email tag by putting a button on your web site, facebook, or your email signature, where your customers can schedule directly with you.
Happy customers buy more and today’s customers want to schedule themselves online at their convenience . Happy employees reduce turn-over and a great way to reduce turn-over is to minimize admin tasks, such as phone tag and email tag appointment scheduling.
Payroll is often the greatest expense of an organization. By tracking appointment durations, SUMO tracks staff utilization so you are able to easily monitor employees who are under utilized and take action.
Take the Tour
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See a Live Demo
Schedule a live demo of SUMO with one of our scheduling experts. Get in touch.