Customer Engagement Platform
Powering Customer Conversations
Learn how industry leaders are using the power of SUMO to transform their customer engagement strategy to acquire, grow, and build brand advocates.
Empower Your Customer's Journey.
Drive business growth with appointment, event, & queue automation.
Results that matter.
%
More Bookings
%
More Revenue
%
More Productivity
%
Less No-Shows
1 min Speed Demo
Customer registers for event and self-schedules appointment with sales.
Create Rules & Scheduler Links
Email Links & Post Online
Send scheduling links to customers or post online.
Let Customer's Self-Schedule
Your calendars fill up, your events sell out, & your customer queues get optimized.
Maximize Attendance with Reminders
Trusted by leading brands.
IN FINSERV | RETAIL | GOVERNMENT | TECHNOLOGY | HEALTHCARE | EDUCATION
Core Benefits
What sets SUMO apart?
Native Platform Solution
Comprehensive platform offering that is Salesforce “Native”, which means Infrastructure, Security, and Reliability you can trust.
100% Uptime Guarantee
5-Star Rating
Worldwide Adoption
Tour the platform.
SUMO provides a complete suite of applications.
Online Scheduler
Attract customers with “Schedule Meeting” links on your website, email signatures, and more.
Instant Booking Wizard
In Salesforce, allow staff to instantly find a resource, available time slot, and book it.
Invite Manager
Email outbound meeting Invitations to prospects to meet.
Assignment Engine
Make sure the prospect meets with the right salesperson, at the right location, at the right time.
Reminder Engine
Multi Calendar
Calendar API
Analytics Builder
Make better data-driven business decisions with SUMO Analytics Builder. Create unlimited reports. Schedule reports to be auto-emailed.
Online Registration Site
Event Builder
Event Desk
Waitlist Check-In Site
Queue Manager
Field Service Scheduler
Let customers self-schedule appointments at their location and SUMO will auto-assign resources based on proximity and skill.
More Modules
We’re constantly innovating, so check with is if you don’t see the module you’re looking for. We might already have a solution ready.
What are customers saying?
SUMO rescued us from manual processes!
SUMO helped us automate our advising session scheduling process with approximately 1200 students a year. Before SUMO we had to do this manually, a process that was time-consuming and subject to error. The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment. The outward-facing interface is also very user-friendly which makes it easy for our students to schedule their appointments.
We have worked with Sumo for outward-facing processes for 5 years now and would highly recommend Sumo to anyone looking for a great appointment scheduling solution that is natively built in Salesforce.
Great app for productivity & scheduling
I've managed our relationship with SUMO from implementation to today and can say that it's been such a huge benefit to our organization. As a growing nonprofit that places a high priority on leveraging technology to allow our direct service providers ways to do their jobs, SUMO was a natural fit for us. The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules. And our favorite feature has been the self-scheduler which has completely streamlined the scheduling process for follow up appointments with clients.
SUMO Rocks!
We use SUMO to schedule appointments with clients for certifications and client success appointments. The self-scheduling tool works every time and we have implemented wild card appointments to maximize our availability. We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!
This App has completely changed our processes
The amount of appointments that we are able to make has increased by over 70%. My agents no longer have to play the game of back and forth to try to find a time that works for both parties. This app has been a game-changer for our organization. My agents are now able to concentrate on other clients and communications knowing that they can send the scheduling message and the client is able to self serve.
Sophisticated, easy-to-use appointment tool
I've worked with SUMO on several engagements-they've always been very collaborative and customer-focused. Their appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.
Takes the headaches out of scheduling appointments!
This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students. Other great bells and whistles and smooth implementation!
Powering Customer Conversations
PLATFORM
APPOINTMENT SCHEDULER
EVENT & CLASS SCHEDULER
QUEUE SCHEDULER
RESOURCES
SUMO Scheduler
11545 Park Woods Circle - Suite B
Alpharetta, GA 30005