• No-Show Reduction 50% 50%
  • Fill More Scheduling Gaps 33% 33%
  • Increase Employee Utilization 20% 20%

#1 Reason = ROI Built-in.

With every business investment, the goal is to produce an ROI (return on investment) or it’s merely a nice-to-have.  SUMO typically only has to add one (1) more appointment to a providers calendar a month -or- prevent 1 appointment from being a no-show each month, to pay for itself.

  • SUMO increases appointment bookings each month, allowing your customers to schedule themselves into your providers calendars.
  • Many more customers will show up, reducing your no-show rate, with SUMO text message and automated phone reminders.

Now, that’s measurable ROI.

#2 Reason = SUMO is easy to use.

Our customers constantly tell us that SUMO is incredibly easy to use, even fun to use.  We designed SUMO based on today’s modern technology constructs, including social feeds, drag ‘n drop appointments, and the ability to customize per user or team, if needed.

SUMO is amazing and meets all our online scheduling and in person scheduling needs.

Christina Randell

#3 Reason = Truly innovative technology.

The only 3-channel bi-directional reminder engine.

One of SUMO’s many key advantages is our proprietary Reminder Engine.  The SUMO Reminder Engine is 3-channel and bi-directional.

  • 3-Channel means your customers can receive 1) text message, 2) email, and 3) automated phone reminders.
  • Bi-Directional means your customers can reply with CONFIRM or DECLINE to keep you posted in real-time.

Our team of experts will help you configure your email templates with your company logo and branding.  We also help you configure your text message and phone reminder templates.  Let SUMO do the heavy lifting of reminding your customers and reducing no-shows for you!

Text Message Reminders

SUMO automatically sends text message appointment reminders to all of your customers everyday to identify no-shows before it’s too late to fill that opening with another appointment.

Phone Reminders

SUMO will actually call your customers for you and remind them of their appointment.  This can be a very time consuming & costly task for some organizations, such as Dental Offices, who have a human manually make reminder calls every day.  Automate it with SUMO!

Email Reminders

SUMO will also send email reminders to your customers with key information attached.  Customers can reply with CONFIRM or DECLINE, which will update a GREEN/YELLOW/RED traffic light indicator on the calendar.  Instant confirmation of who is showing up.

#4 Reason = SUMO is a scheduling platform, not just another app.

Enterprise API. Mobile Platform. Social Framework. Report Builder. Custom Fields. Custom Page Layouts. And more!

Trusted by over 2,000,000 users.

  • SUMO is built native on salesforce.com, ‘the world’s #1 cloud platform.’ –Gartner
  • The platform is used by over 2,000,000 users and trusted by over 200,000 companies in over 100 countries.
  • Includes over 2,000 add-ons, including document automation, electronic signature, iPad integration, and lots more.
  • Powerful APIs to integrate with your EMR, EHR, PM, or accounting backend.
  • Bank grade security with SAS70 compliance.

Monitor SUMO Technology Now

3 platform upgrades every year.

Guaranteed three times a year there is a brand new winter, spring, and summer release of the platform technology SUMO is built on.  For our customers this means continuously new platform features, enhancements, and consistently state of the art security.

View All Features

SUMO has a whole lot to offer.  Check out our constantly evolving list of modules, engines, and features.

Find Your Solution

SUMO for your role, for your industry.  See how SUMO caters to you and your organizations specific needs.

Try SUMO Now

Use SUMO right now to schedule a call with one of our customer engagement experts.  We're happy to help.