SUMO Blog
HEALTH & WELLNESS
CASE STUDY: Speech Pathology & Occupational Therapy Services
How Umbo Improved Its Online Appointment Scheduling with SUMOCHALLENGE In Australia, though healthcare is universally available to citizens, there are a few hoops one must jump through in order to take advantage of these programs. Umbo exists as a for profit business...
CASE STUDY: Medical Technology Company
How Medtronic Solved Its Appointment Scheduling Woes with SUMOCHALLENGE Medtronic is a medical technology company that has been a pioneer in the healthcare industry since its inception in 1949. Today, it serves patients in 150 countries around the world. One of the...
CASE STUDY: Healthcare Engagement Company
Healthcare Engagement Company Improves Patient Well-Being with Automated SchedulingCHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...
Customer Engagement Tactics for a Better Patient Experience
Healthcare technology is constantly evolving and allowing practices to easily manage processes and information across their many systems. Clinics can now more effectively serve and connect with their patients digitally with these new technologies. Not only can the...
13 Reasons Your Organization Should Focus on Customer Experience
Research shows that customers will pay more, buy more and be loyal to a company that delivers an excellent customer experience. Customer experience should not be confused with customer delight. When a company delights a customer, they are usually going above and...
10 Statistics on Why an Omnichannel Strategy Works
Customers are shopping online, in-store or both at the same time. Their expectations of brands have become more demanding in terms of the shopping experience they encounter. There is a wealth of touchpoints for a customer to connect with a brand and the customer...
Global Pharmaceutical Company Uses SUMO Scheduler To Support Healthcare Providers More Efficiently
SUMO Has Been Used to Set up Over 1,000 "New Customer" Orientation Meetings With Care Provider Clients Since its Implementation in October 2018 ATLANTA, Feb. 27, 2019 /PRNewswire/ -- Large pharmaceutical companies dedicate hundreds of hours each month to...
CASE STUDY: Fast Growing Laser Center
Fast Growing Laser Center Improves Customer Experience and Business Intelligence with SUMO CHALLENGE SUMO has an exciting new customer in the Laser Treatment space. This organization was founded in 2012 by two board-certified medical doctors and already serves...
No-shows cost health care system billions
CASE STUDY: Chain of Wellness Centers
SUMO Streamlines Operations for Weight Loss Center CHALLENGE A popular chain of specialized wellness clinics throughout the Washington D.C. area has deployed SUMO Scheduler. The company managed and tracked appointments and staff schedules using a paper calendar....