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CASE STUDY: A Canadian-based Real Estate Firm

CASE STUDY: A Canadian-based Real Estate Firm

A Real Estate Firm Improves Client Relationships with SUMO Scheduler CHALLENGE Navigating through Unpredictable Times A few years ago, only a select group of people in the real estate industry had access to online scheduling. Today it's become so much more accessible...

CASE STUDY: Financial Services Firm

CASE STUDY: Financial Services Firm

Top Financial Planning Firm Eliminates No-Shows with SUMO CHALLENGE The Need to Stay Ahead of The Curve  The financial industry has faced many changes in recent years and perhaps the biggest shift has affected its demographics. As current investors are aging, they are...

CASE STUDY: City Government Agency

CASE STUDY: City Government Agency

City Government Agency Drives Better Customer and Staff Experience with SUMO CEP CHALLENGE Struggling to Serve a Community  Established by an act of the State Legislature in 1920. The agency is responsible for the retirement benefits for most employees of city's...

VIDEO – AppExchange Mavericks features SUMO

VIDEO – AppExchange Mavericks features SUMO

Did you know that SUMO Scheduler was recently featured by the Salesforce AppExchange Mavericks? This short video includes: Overview Our VP of Customer Enablement and Sales, Todd Adams discusses with Salesforce MVP, Mary Tagler what's new at SUMO Scheduler and how it...

CASE STUDY: Cybersecurity Giant

CASE STUDY: Cybersecurity Giant

Cybersecurity Giant Elevates Customer Responsiveness with an Automated Appointment System CHALLENGE Focus on Consumer Cybersafety and Innovation Cybersafety has been an evolving concern for many industries as phishing, ransomware, and artificial intelligence continue...

CASE STUDY: Healthcare Engagement Company

CASE STUDY: Healthcare Engagement Company

Healthcare Engagement Company Improves Patient Well-Being with Automated SchedulingCHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...

Meet the Multi-Calendar

Meet the Multi-Calendar

After strong demand, SUMO has released our next generation calendar. The Multi-Calendar is a new feature-rich module which enables SUMO users powerful calendaring capability for hosts, locations, and resources. Connected Calendaring Aggregate all of your users...

CASE STUDY: Online Luxury Retailer

CASE STUDY: Online Luxury Retailer

Online Retailer Achieves Sustainable Business Growth with Automated Appointment Scheduling CHALLENGE Connecting Buyers and Sellers in a Tech-Driven Environment As millions of people come to rely on digital connections for work, business, shopping, and social...

The Value of Customer Engagement in Government

The Value of Customer Engagement in Government

At the federal, state and local levels of government, the interactions a citizen has with a government agency is an opportunity to be shown their government understands and can meet their needs. The value a citizen perceives in an agency lies in the quality of their...

Branch Appointment Scheduling is Vital Now More than Ever

Branch Appointment Scheduling is Vital Now More than Ever

Customer engagement and appointment scheduling apps now help to keep customer service running smoothly as branches adjust to meet changing consumer demands. The apps show their ability to offer more personalization, while adapting to consumers safety needs. No one...

Best Buy Plans to Reopen Some Stores by Appointment Only

Best Buy Plans to Reopen Some Stores by Appointment Only

With SUMO Scheduler's "Curbside Pickup" and "Schedule Private Consultation" features, retailers are quickly adapting to meet consumers safety needs. Starting in May, Best Buy plans to gradually reopen its stores to customers with appointments, CNBC reported. Shoppers...

SUMO Scheduler offers $10m COVID-19 Software Care Package

SUMO Scheduler offers $10m COVID-19 Software Care Package

SUMO Scheduler Offers $10m COVID-19 Software Care Package to Enable Remote Workers UPDATE: May 1, 2020 — Due to strong demand, the SUMO Scheduler COVID-19 Software Care Package deadline has been extended until May 31st, 2020. ATLANTA (April 1, 2020) — SUMO Scheduler...

Demand for SUMO Scheduler Surges Amid the Coronavirus Outbreak

Demand for SUMO Scheduler Surges Amid the Coronavirus Outbreak

Coronavirus Causing Significant Demand for SUMO Scheduler to Automate Virtual Meetings ATLANTA (March 11, 2020) — Appointment Scheduling software company, SUMO Scheduler, is seeing a huge spike in demand in 2020, amid corporate concerns about the spread of...

It’s Buffer Time!

It’s Buffer Time!

Did you know that SUMO supports buffer time?  What is buffer time, you may be asking? Buffer Time is a feature whereby SUMO will auto-block time on your calendar before and/or after an appointment to ensure you have time to prepare, debrief, or travel to/from the...

Consent Management for the SUMO Platform

Consent Management for the SUMO Platform

In today's age, it's important to regard your clients' desires when they demand only specific types of contact from your organization or opt-out of particular kinds of information sharing. SUMO provides information to assist you with deciding the most ideal approach...

SUMO Scheduler Launches New Platform to Transform Customer Engagement

SUMO Scheduler Launches New Platform to Transform Customer Engagement

New platform services enable companies to optimize the customer experience with a unified set of customer engagement tools SUMO Scheduler, the leading scheduling solution built native on the Salesforce CRM platform, has announced today the SUMO Customer Engagement...