RESOURCES

Customer Success Stories

Discover how SUMO’s scheduling tools helped businesses streamline their processes and improve their bottom line.

CASE STUDY: Immigration Law Firm

CASE STUDY: Immigration Law Firm

Immigration Law Firm Helps Over 7,500 Cases With Zero Scheduling ErrorsCHALLENGE Our client is a high volume Immigration Law Firm handling over 7,500 cases per year. Unlike other practices, they specifically focus on working with individuals and families who are...

CASE STUDY: Medical Technology Company

CASE STUDY: Medical Technology Company

How Medtronic Solved Its Appointment Scheduling Woes with SUMOCHALLENGE Medtronic is a medical technology company that has been a pioneer in the healthcare industry since its inception in 1949. Today, it serves patients in 150 countries around the world. One of the...

CASE STUDY: A Prestigious Ivy League University

CASE STUDY: A Prestigious Ivy League University

SUMO Adds Automated Scheduling to an Ivy League University's Infrastructure CHALLENGE The COVID-19 pandemic has caused a major disruption in the way we learn, posing a critical challenge to schools and universities across the globe. In March 2020, the President of...

CASE STUDY: Top U.S. Public Research University

CASE STUDY: Top U.S. Public Research University

The Largest University Makes Strides with The Newly Launched Appointment Scheduling SystemCHALLENGE Getting On Board with Digitalization In an age where digital literacy is a mandatory skill for students to learn, universities have been left behind. Traditionally...

CASE STUDY: City Government Agency

CASE STUDY: City Government Agency

City Government Agency Drives Better Customer and Staff Experience with SUMO CEP CHALLENGE Struggling to Serve a Community  Established by an act of the State Legislature in 1920. The agency is responsible for the retirement benefits for most employees of city's...

CASE STUDY: Top-Rated Canadian Real Estate Agency

CASE STUDY: Top-Rated Canadian Real Estate Agency

Taking Real Estate Business to The Next Level with an Automated Online Appointment Solution CHALLENGE Embracing Digital Transformation  While digital transformation leverages technology to advance global economies, it also challenges the way organizations operate and...

CASE STUDY: The Leader in High School Sports

CASE STUDY: The Leader in High School Sports

The Leader in High School Sports Makes Forward Movement with an Advanced Scheduling SystemCHALLENGE Creating a Best-in-Class Digital Experience for the Youth Sports organizations of all shapes and sizes face a major shift in the new economic environment where digital...

CASE STUDY: Cybersecurity Giant

CASE STUDY: Cybersecurity Giant

Cybersecurity Giant Elevates Customer Responsiveness with an Automated Appointment System CHALLENGE Focus on Consumer Cybersafety and Innovation Cybersafety has been an evolving concern for many industries as phishing, ransomware, and artificial intelligence continue...

CASE STUDY: Healthcare Engagement Company

CASE STUDY: Healthcare Engagement Company

Healthcare Engagement Company Improves Patient Well-Being with Automated SchedulingCHALLENGE Elevating Standards and Efficiency Through Cloud Adoption In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises,...

CASE STUDY: Fortune 100 Cloud Vendor

CASE STUDY: Fortune 100 Cloud Vendor

Fortune 100 Cloud Vendor Boosts Client Retention and Employee Retention with SUMO CHALLENGE Apparent Need for Process Improvement In today’s global economy, digital transformation has been a top priority for a vast majority of enterprises, including technology...

CASE STUDY: Online Luxury Retailer

CASE STUDY: Online Luxury Retailer

Online Retailer Achieves Sustainable Business Growth with Automated Appointment Scheduling CHALLENGE Connecting Buyers and Sellers in a Tech-Driven Environment As millions of people come to rely on digital connections for work, business, shopping, and social...

CASE STUDY: Top Graduate School

CASE STUDY: Top Graduate School

Top Graduate School Streamlines Student Engagement with SUMO CHALLENGE Seeking a Platform to Connect Students and Tutors Educational institutions often find it difficult to streamline class scheduling and coordinate meetings between students and tutors while ensuring...

CASE STUDY: Leading Healthcare Insurance Provider

CASE STUDY: Leading Healthcare Insurance Provider

SUMO helps Multinational BioPharma Company Deliver a Better Patient Experience CHALLENGE A leading healthcare insurance provider with over 2.9 million members and largest network of doctors has recently faced a growing demand for a branded online scheduling experience...

CASE STUDY: Software Company

CASE STUDY: Software Company

Medical Software Company Evolves Customer Engagement CHALLENGE A leading software company offering training for medical professionals using their cloud based solution for documenting and managing patient care.  The team was managing incoming requests for training...